As of November 5, 2018, Paper Support has moved to join WeTransfer Support. This article is no longer being updated. Please click here for the current version of this Support Article.
FiftyThree (Paper and Paste) is now part of the WeTransfer family.
Is Paper shutting down?
NO! Paper is still very much alive and our partnership with WeTransfer will introduce new ways to bring your ideas to life.
Is Paper going to change?
Only for the better! The same great team will continue to develop and bring new features to Paper.
Will my Paper Pro subscription change?
No, your subscription will remain the same.
Does this mean Mix/Public Stream will come back?
Sharing work created by the Paper community is important to us and we’ll be exploring new ways to do so.
How do I contact Paper for help?
We have a new form at WeTransfer where you can reach us.
Does this mean missing features will come back sooner?
Our goal is to continue to make Paper THE place to create and developing new features is an important part of that goal. Our partnership with WeTransfer will allow us to devote more resources to do so.
Does this mean you will be selling Pencils again?
Not at this time.
What is WeTransfer?
WeTransfer is the simplest way to send your files around the world. Every month, users in 195 countries send one billion files through our platform. Founded in 2009, WeTransfer is based in the Netherlands and the US.
I have a question that isn’t covered in this FAQ.
Please feel free to contact via this form at WeTransfer.